Helpdesk Ticket Management System

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We’ve Curated a List of Feature-Rich Helpdesk Ticket Systems!

Multi-channel Communication

The variety of methods your clients may contact you should be the main factor in your Helpdesk Ticket System. Requests are collected and organised on one tab by System from various sources, including email, phone, live chat, web forms, and social media.

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Multi Department

Helpdesk Ticket System either includes built-in reports or assists in creating them using the necessary metrics. Utilize analytical dashboards to keep an eye on crucial data and actual traffic. Based on how they assist you to achieve future objectives, compare different help desk solutions.

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Reports and Insights

The Helpdesk Ticket System comes with built-in reports or helps build them with the required metrics. Monitor live traffic and significant data using intuitive dashboards. Compare help desk solutions based on how they prepare you for future goals.

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Ticket management and more

Omnichannel Helpdesk

Providing Onmichannel Helpdesk support that includes Emails, Calls and SMS texts!

Unified CRM

Seamlessly Connect Your CRM to Your Shared Inbox to get a 360 Degree View of your customer.

Automation

One can set automation to direct the tickets to the concerned team without missing or delay!

Need More? We Got You Covered!

Customize Ticket template with Layouts, Sections and Custom Fields.
Set up workflow and status from shared inbox to ticketing.
Systematically organize tickets from Customer Communication into Separate Units to manage.
Manage your Response Time and Service Level Agreements.
Assign Units, Groups and Roles to the team.
Manage Security Roles
Labelling between the team for the organization.
Shared Calendar usage for better organization
Internal Collaboration with Comments and Notes
Set Up Message Templates to maintain consistency in customer communication.

Seamless Customer Service by Helpdesk Ticket System!

Remote Support

Ticket systems ensure remote support systems as virtual existence is primary to enterprises. All you need is the internet and a laptop to stay connected.

Reporting System

With a built-in report management system, track the team performance and customer satisfaction for better functioning and workflow.

Self Service

With FAQ building guide, deflect most commonly questions and save time for the client and the support system team. Time is everything.

500+ Integrations

Integrate everything your support team needs into your helpdesk - from payment management to ERO.

What Our Customers Say

We have worked more than a year with Misha inotech. They have skilled in-house team who has allowed us to scale up during certain projects thereby allowing our full time team to focus on core platform functionality. I Recommended to Digital Marketing Expert of Misha Infotech.

Mr. Sanjay Gupta

CMD, APL APOLLO TUBES

Misha Infotech is a Trusted and Result Oriented Company. They have a Good and Experienced Team of Digital Marketing Consultant and Development Managers. At Misha Infotech they have very competitive and knowledgeable specialists, who has strong analytical skills and certainly quite thorough in all tasks he undertakes. They works on deadlines & enjoyable to work together.

Pushpinder Bhatia

Founder & CEO at MapMyStudy

Misha Infotech Pvt. Ltd is a remarkable offshore IT Consulting Company with highly skilled marketers and developers. They have provided me expected outcomes for my project, they are hired for. I highly recommend to Hire Mobile App Developer and Digital Marketing Specialist too to take care of your Business and to rank your business on Search Engine

Shilpa Sharma

Co-founder, Jaypore

I have hired Social Media Marketing Expert of Misha Infotech to manage Social Media Activities for a Specific Zone. the team of Social Media Marketing Experts are really great and understands well the requirement of their clients. I truly recommend Misha Infotech as a Digital Marketing Agency to hire Online Marketing Experts.

Ashley Mays

General Manager at Burberry

I have worked with Digital Marketing Team of Misha Infotech. They have Working Experience of various Industries. I had another great experience working with Developer's Team at Misha Infotech. They guys are truly committed to deliver the project on time and quality work. These guys are supported, professional, polite and easy to work with."
Cheers for Misha Infotech Team!

Brandon Avery

VP Global Innovation, Converse Inc.

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We have repeatedly gotten our clients a 60% revenue increase and over 148% increase in organic traffic.
We offer FREE Demo For Academy Learning Management System. Let's Boost your business!

Call now to discuss what this growth looks like for your company. Let us help determine a strategy with you.

Schedule a Call with USA Team
USA Team +1-(917) 688-4245
INDIA Team +0120-4290249
or by emailing us at business@mishainfotech.com

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Year of Industry Experience

500+

Clients Successfully Served

43%

Highest Success Rate our Clients Achieved

Years Experience Team

Boost the Workflow with Helpdesk Ticket System!

Highlights of our Distinctive Helpdesk Ticket System:

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We’ve Curated a List of Feature-Rich Helpdesk Ticket Systems!

Multi-channel Communication

Multi Department

Reports and Insights

Ticket management and more

Omnichannel Helpdesk

Unified CRM

Automation

Need More? We Got You Covered!

Seamless Customer Service by Helpdesk Ticket System!

Remote Support

Reporting System

Self Service

500+ Integrations

Do you need the most dynamic HELPDESK TICKET SYSTEM?

What Our Customers Say

Mr. Sanjay Gupta

Pushpinder Bhatia

Shilpa Sharma

Ashley Mays

Brandon Avery

NOT CONVINCED YET?